Terms & Conditions

By booking with Himalayan Outdoor Project (HOP), you agree to the following terms. Proper planning is essential for a safe and successful expedition.

Payment Structure

Important Conditions

• Bookings should be made at least 2–3 months in advance
• Clients are responsible for all bank and transfer fees
• HOP is not responsible for incorrect transfers or banking errors

All expeditions require early investment in permits, logistics and staffing. For this reason, the following cancellation charges apply:

Additional Notes

• Refunds exclude processing fees and non-recoverable costs
• In some cases, partial credit may be offered for future trips

Late Booking

• Bookings may be accepted up to 10 days before departure
• Subject to availability and operational feasibility
• Additional charges may apply
• Not available for all expeditions

Required Documentation

Clients must provide the following before departure:

• Valid passport copy
• Passport-size photograph
• Completed booking and liability forms
• Proof of previous mountaineering experience (for high-altitude expeditions above 7,000m)

Insurance (Mandatory Requirement)

All clients must carry valid travel insurance covering:

• Medical treatment
• Emergency evacuation and rescue
• Personal accident
• Trip cancellation / interruption

Authority and Safety

All trips are professionally guided and operated under strict safety protocols.

• The expedition leader holds full authority at all times
• All safety decisions are final and binding
• Clients must follow all instructions given by guides and staff

Itinerary Changes

Expedition conditions may require changes.

• HOP reserves the right to modify itineraries for safety or operational reasons
• All reasonable efforts will be made to inform clients in advance
• Client-requested changes may result in additional charges

Incomplete Trips

No refunds or compensation will be provided if a trip is not completed due to:

• Personal choice
• Illness or injury
• Altitude-related conditions
• Weather or natural events
• Government restrictions or permit issues

Early Completion of Trip

If a trip ends earlier than scheduled, no refunds will be provided for unused services.

Early Termination by Client

If a client leaves the trip before completion, no refunds apply and additional logistical costs may be charged.

Transfer Policy

• Bookings are strictly non-transferable
• Exceptions may be considered only with prior written approval

Trip Modifications by Client

• Requests for changes must be submitted at least 2 weeks before departure
• Some costs may be non-refundable
• Additional charges may apply

Flights and Delays

• Delays due to weather, airline issues, or external factors are beyond HOP control
• No compensation will be provided for such delays
• Assistance will be offered where possible, but additional costs may apply

Accommodation and Meals

• Additional accommodation due to personal decisions will be at the client's expense
• Costs resulting from company-caused delays will be covered by HOP
• Meals may vary depending on location and availability

Expedition Conditions

Clients acknowledge that:

• Expeditions take place in remote and challenging environments
• Facilities may be limited
• Conditions may change rapidly

This is an inherent part of high-altitude and outdoor adventure travel.

Equipment Responsibility

• All equipment provided must be returned in good condition
• Clients are responsible for any loss or damage
• Replacement costs will be charged accordingly

Media and Publicity

• HOP may request permission to use photos and videos for promotional purposes
• Client consent will be obtained where required
• Personal privacy will be respected

Children Policy

• Individuals under 16 years may participate in trekking only with a legal guardian
• High-altitude mountaineering is not permitted for minors

Additional Activities

Activities such as paragliding, skiing, and drone operations require:

• Prior approval
• Compliance with local laws and regulations

HOP operates with a clear and professional approach:

• Thorough preparation
• Transparent communication
• Strong safety standards
• Respect for client commitment

Clients are expected to engage with the same level of responsibility.

Contact

For any questions regarding these terms:

• Email: info@himalayanoutdoorproject.com
• Phone: +977-9841537160